About Me
I'm a forensic linguist and certified conversation designer who loves technology. I advocate for accessibility, awareness, inclusion, and intersectionality.
Quick Facts
Experience: 6 years
Location: New Jersey, USA
Time zone: EST
Education: Hofstra University
Degrees: MA Forensic Linguistics
BA Linguistics (minor: Italian)
Email: jourdenlloyd@gmail.com
Areas of Expertise
Conversation design for chatbots, live agents, IVR, VUI
Information architecture
Technical writing, UX writing, UX research
Semantics, semantic modeling, data annotation, analysis
Phonetic transcription
Taxonomy, ontology
Dialectology
Languages - Spanish, French, and Italian
Documentation of Code (Java, Python)
Certifications
Teneo 7, 2023
AWS Certified Cloud Practitioner, 2023
Building Intelligent Chatbots on AWS/Amazon Lex, 2022
Building Chatbots Using Google Dialogflow, 2022
Linguistics Career Launch: CxD for Linguists, 2021
Contact Info
