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About Me
About Me
I'm a forensic linguist and certified conversation designer who loves technology. I advocate for accessibility, awareness, inclusion, and intersectionality.
Quick Facts
Quick Facts
Experience: 8 years
Location: Virginia, USA
Time zone: EST
Education: Hofstra University
Degrees: MA Forensic Linguistics
BA Linguistics (minor: Italian)
Email: jourdenlloyd@gmail.com
Areas of Expertise
Areas of Expertise
Conversation design for chatbots, live agents, IVR, VUI
Information architecture
Technical writing, UX writing, UX research
Semantics, semantic modeling, data annotation, analysis
Phonetic transcription
Taxonomy, ontology
Dialectology
Languages - Spanish, French, and Italian
Documentation of Code (Java, Python)
Certifications
Certifications
Linguistic Prompt Design for LLMs - RWS Group (2024)
GenAI Bot Builder - AI Leadership Institute (2024)
Groovy Developer - Udemy (2024)
Teneo 7 Developer - Artificial Solutions (2023)
AWS Certified Cloud Practitioner - Amazon Web Services (2023)
Building Intelligent Chatbots on AWS/Amazon Lex - LinkedIn Learning (2022)
Building Chatbots Using Google Dialogflow - LinkedIn Learning (2022)
Linguistics Career Launch: CxD for Linguists - Linguistics Beyond Academia (2021)
Contact Info
Contact Info
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